Our Vision and Values

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OUR VISION

Our aspiration is to be the worldwide leading solution provider of thermal cutting systems. For over 120 years, our top priority has been to create more value for our customers, to help them grow and to form long-term partnerships with them. As a loyal partner, we firmly believe: our customer's success is our success.

Addressing and supporting customer challenges is our goal, by blending our product portfolio of machinery, software, applications expertise and after sales support into the best overall solution that our customers recognize and benefit from. Be it the simplest machine to a complex solution we want our customers to realize the value Messer Cutting Systems provides. We call this the Messer Experience.

Vision

"Providing customer specific solutions that range from a first machine buying experience to multiple machines with automation and everything in between we want every customer to realize the value Messer Cutting Systems provides."


Bill Heller
President and CEO Global of Messer Cutting Systems

OUR VALUES

Besides our strong business fundamentals, there is one thing that defines our culture at Messer Cutting Systems and helps bring our vision to life:
Our values.

Our five values not only define who we are as a company, they guide and motivate us in our daily working lives. They shape the Messer Experience.

Customer First

  • We see the world through our customers' eyes
  • We actively listen and understand our customer needs
  • We help make our customers more competitive
  • We nurture customer relationships to become loyal partners

Innovation

  • We are curious and challenge state-of-the-art
  • We continuously develop our expertise
  • We balance structure and agility in our methods
  • We deliver customer value-added solutions

Accountability

  • We honor our commitments
  • We deliver measurable results
  • We are responsible for our actions
  • We have the courage to hold others accountable

Continuous Improvement

  • We encourage and embrace change
  • We constantly challenge and improve our processes
  • We seek out opportunities to eliminate waste
  • We validate our progress based on facts
  • We turn our mistakes into positive change

Leadership Excellence

  • We inspire as role models and servant leaders
  • We are relentlessly committed to delivering results
  • We take calculated risks, learn from failures and celebrate success
  • We drive performance through clear and ambitious goal setting
  • We motivate through open communication and actionable feedback